TeamViewer icon missing from System Tray on Windows

SaucyKnave
SaucyKnave Posts: 12
in General questions

Windows 11, TeamViewer v15.53.6. I recently updated TeamViewer on my laptop, and since then the TeamViewer icon in the system tray (now called the "Notification Center") on Windows is missing. It'll reappear if I manually kill the TeamViewer application/process and restart it, but then it's gone the next time I restart my computer.

I have not yet completely wiped out TeamViewer and reinstalled it, but I was wondering if anyone in the community (or support if you're listening!) has run across this and has a fix, or ideas I can try.

Thanks in advance, everyone!

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Best Answer

  • Solutions4
    Solutions4 Posts: 17
    Answer ✓

    It may not be your answer but try clicking on taskbar, Taskbar settings, Other system tray icons and turn on for TeamViewer.

    This will display the TeamViewer icon separate to the Notification Center. It may or may not assist you in determining if TeamViewer is running.

Answers

  • Solutions4
    Solutions4 Posts: 17
    Answer ✓

    It may not be your answer but try clicking on taskbar, Taskbar settings, Other system tray icons and turn on for TeamViewer.

    This will display the TeamViewer icon separate to the Notification Center. It may or may not assist you in determining if TeamViewer is running.

  • SaucyKnave
    SaucyKnave Posts: 12

    HA! Of course, I just got to work and turned on my laptop and guess what I see in the system tray? Tsk.

    In any case, thanks for pointing out the Taskbar settings. Did Microsoft introduce the new shift away from the "System Tray" in Windows 8 or was it 8.1? Either way, I keep forgetting about the controls to hide or surface icons there. I'll remember this for when the icon is just gone and see if I can't make it come back by toggling this control.

  • Grisu70
    Grisu70 Posts: 2

    Hi,

    i had the same problem and it is not a settings of windows 11, i presume.

    When i close teamviewer, teamviewer was still running but not showing in the system tray.

    In order to have it again, i had to :

    • switcht back to older GUI,
    • restart teamviewer,
    • enanle new GUI
    • restart teamviewer

    now when i close teamviewer, the icon is still in the tray

    Fabrizio

  • SaucyKnave
    SaucyKnave Posts: 12

    Thanks for the comment, Fabrizio. That gives me another thing to try the next time the icon disappears. Do you have any idea/guess as to what causes the icon to disappear in the first place?

  • SaucyKnave
    SaucyKnave Posts: 12

    Well, I may have to change the accepted answer to Fabrizio's. I just booted up my laptop at home, and the icon is missing in the system tray. I went into Taskbar Settings and toggled the setting to hide/display the TeamViewer icon, and it made no difference! I'm going to try restarting the explorer.exe process, but thanks to Fabrizio's comment, I'm thinking this is a bug in the latest update.

  • Tegoide
    Tegoide Posts: 15
    edited May 10

    Hi dears, same issue here. I tried your solution but didn't work for me. At each restart of W11, icon becomes invisible despite TW is running

  • SaucyKnave
    SaucyKnave Posts: 12

    I think I've narrowed it down a pinch. When my laptop goes to sleep, the icon is lost. Or rather, when it wakes up from sleep, the icon is gone. Starting the laptop up from shutdown (and I'm using Fast Startup, so we all know that means my laptop doesn't really shutdown as in the past), the icon will be there. If I let my laptop fall asleep, however, the icon will be missing when it wakes up.

  • fthiele96
    fthiele96 Posts: 4

    I have the same problem: After starting Windows 11 23H2 the TeamViewer icon didn't show up in the system tray / notification center, but the "TeamViewer_Service.exe" is still running in the background. "Taskbar settings" → "Other system tray icons" → "TeamViewer" App is enabled. Uninstall and Reinstall of TeamViewer (Version 15.53.6) didn't work. The Button "Start TeamViewer with Windows" is also enabled in the settings.

    Update: Just installed TeamViewer Update Version 15.53.7

    Problem still exists.

  • fairlane32
    fairlane32 Posts: 10

    I'm also experiencing this disappearing tray icon. even with 15.35.7 it's still doing it under win11. jeez……

  • CCattron
    CCattron Posts: 1

    I am having the same problem. Version 15.53.7

  • fairlane32
    fairlane32 Posts: 10

    If you're running the Host, you can't do anything to check for updates like you can you're running the full client either.

  • fthiele96
    fthiele96 Posts: 4

    Problem with the disappearing tray icon still exists with TeamViewer Version 15.54.3 (Full Client)

  • peterblaise
    peterblaise Posts: 5
    edited June 5

    TeamViewer is not even in the list of available icons when using Microsoft Windows 11 when clicking on the taskbar, selecting [ Taskbar settings ], then in the Setting Control Panel, selecting [ Other system tray icons ] - no TeamViewer in the list.

    Instead, go way back in time to the old Microsoft Windows Control Panel:

    1. Press the [ Windows ][ R ] to the Run dialog box.
    2. Paste [ explorer shell:::{05d7b0f4-2121-4eff-bf6b-ed3f69b894d9} ] and click [ Ok ].
    3. That opens the old Notification Area Icons window, select the [ √ ] Always show all icons and notifications on the taskbar checkbox.
    4. Close the Notification Area Icons window.
    5. That’s it, Windows 11 should always show all icons on the taskbar or system tray.

    Any luck?

    We may need to add a reference into the registry:

    1. Start
    2. regedit
    3. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
    4. Right-click on the “Explorer” folder and select “New -> DWORD (32-bit) Value.” Set the value name as “EnableAutoTray.”
    5. Double-click on the “EnableAutoTray” value and set its value data to “1” , then close the Registry Editor.

    Try “EnableAutoTray” value “0” or “1” to see if the checkmark is then available for [ √ ] Always show all icons and notifications on the taskbar.

    Even though TeamViewer is apparently NOT registered as a Windows 11 system tray icon, the goal is to get the little TeamViewer icon will show up nevertheless, including the little red-or-green indicator for connection status..

    Works for me.

    Let's see if it survives rebooting.

    Geesh - Microsoft's slogan: "The work's not done if other programs run."

    Thanks.

    Return TeamViewer icon to system tray in Windows 11 2024-06-05.png

    Any luck?

    .

  • SaucyKnave
    SaucyKnave Posts: 12

    Hi, Pete, thanks for joining in the discussion. I have not tried your suggestion, but I feel this is going in the wrong direction, at least for MY personal situation. I'm not interesting in having ALL icons show ALL the time; I like icons to hide in the system tray and be accessible via the "carat up" icon.

    I just got to work 15 minutes ago and the icon isn't showing for me on startup, by the way. I've essentially decided this is a bug in the program and they haven't fixed it yet.

  • peterblaise
    peterblaise Posts: 5

    SaucyKnave wrote: "… Hi, Pete, thanks for joining in the discussion. I have not tried your suggestion, but I feel this is going in the wrong direction, at least for MY personal situation. I'm not interesting in having ALL icons show ALL the time; I like icons to hide in the system tray and be accessible via the "carat up" icon. I just got to work 15 minutes ago and the icon isn't showing for me on startup, by the way. I've essentially decided this is a bug in the program and they haven't fixed it yet …"

    For me, after 'playing', the TeamViewer icon RETURNED to the list, so I could then toggle ANY icon on or off, just as you prefer.

    So maybe 'playing' with the settings and toggling the "all" in the registry to "1" and back to "0" bring the lost icons back.

    I didn't even reboot.

    Give it a try and let us know if it works for you, too.

    Thanks.

    - - - - -

    PS - if it's a Microsoft bug, as I've seen for other icons, good luck waiting for them to address it - I have updates turned off, my OS is STABLE and done OOBE Out Of the Box Experience, so, one I FIX things, Microsoft no longer undoes my fixes. ;-).

    .

  • SaucyKnave
    SaucyKnave Posts: 12

    Thanks for the new reply, Peter. I added that key/value to the registry, opened the old Control Panel using the GUID you provided (I think that's what you call that…), clicked to Always show all icons, but that didn't change ANYTHING. The TeamViewer icon is still registered in Windows 11, but it isn't showing up in the system tray. Also, TeamViewer recently applied an update (now at v15.54.3), and now the system tray icon isn't showing up even after opening the program.

    It might simply be time to wipe it out and reinstall and see what's up. Nonetheless, the registry setting had no effect for me.

  • peterblaise
    peterblaise Posts: 5

    Weird - TOGGLING the setting between "0" and "1", back and forth for:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\EnableAutoTray

    . . . exiting, , checking:

    [ √ ] Always show all icons and notifications on the taskbar

    . . . in between changes, toggling both settings, trying the tray again . . . reboot?!?

    Something is definitely wonky in your install versus mine, even though both our computers behaved the same at one point.

    I have:

    • TeamViewer 15.54.5 (64-bit) 2024-06-03 09-21-02
    • Microsoft Windows 11 64 Pro 22H2 OS build 22621.2715 Build 2262.1.ni.release-220506-1250 Version 10.0.22621.2715 [10!? ! ] Windows Feature Experience Pack 1000.22677.1000.0 ( could they make that any more complex and ambiguous?!?)

    Ultimately, you're right, this is TeamViewer's responsibility to make an ironclad FIX to overcome whatever environment in which TeamViewer lands, so TeamViewer ALWAYS works ( even though we KNOW that Microsoft Windows seldom does ! ).

    Good luck, and let us know if and when you get your TeamViewer system tray icon back!

    What? Are you using a Post-It note in the meantime [ TeamViewer running in the background ]?

    IMG_2024-06-06-10-34-35-693-720x16x.png

    TeamViewer icon missing from System Tray on Windows?

    Problem SOLVED!

    Thanks.

    .

  • SaucyKnave
    SaucyKnave Posts: 12

    Whoa, maybe cut back on the morning keg of coffee, man. :D

    No Post-It notes, but I will say after uninstalling, downloading a fresh copy, and reinstalling TeamViewer, I noticed I had NOT been running the latest version; now I'm at v15.54.5, same as you. Nonetheless, after the reinstall, the system tray icon is there. We'll see how and when it decides to disappear. I'll update this thread probably tonight, if not tomorrow morning.

    Also, since you mentioned it, I should point out that I'm running Windows 11 23H2, Build 22631.3672. I'm also running OpenShell, as any sane Windows 8+ user should be, as well as a tool called Windhawk, which customizes my taskbar. It's entirely possible one or more of those programs is doing funny things to my setup. All I know is that I'm not laughing.

  • peterblaise
    peterblaise Posts: 5
    edited June 6

    OK, Q1: have you upgraded to current ?

    Glad that fixed it.

    Hmm . . . thanks for Winhawk, solves at least one display quirk, I'm used to Winaero Tweaker, good old XQDC X-Setuo Pro, plus settings in various utility suites, and manual fixes and registry entries, all just trying to un-Apple-wanna be Microsoft's devolving Windows 'experience', there are 48 alternatives here: https://alternativeto.net/software/x-setup-pro/?p=4 - and there are way more fixer/tweakers out there.

    Thanks for the exploration.

    .

  • fthiele96
    fthiele96 Posts: 4

    Thanks for the workaround, peterblaise! Just worked for me getting the TeamViewer icon back in the system tray.

    I select the [ √ ] Always show all icons and notifications on the taskbar checkbox in the old Notification Area Icons under Windows. Furthermore I set the value from "EnableAutoTray" to "1" in the Registry. At the end I re-select the checkbox in the old Notification Area. After reboot, my TeamViewer icon is back in the system tray.

    I have:

    Edition: Windows 11 Pro
    Version: 23H2

    OS System Build: 22631.3672
    Windows Feature Experience Pack 1000.22700.1009.0

    TeamViewer (Full Client - 64-bit)

    Version: 15.54.5

    TeamViewer (Host - 64-bit)

    Version: 15.54.5

  • memphiz
    memphiz Posts: 14
    edited June 13

    We are deploying Host modules to our client machines via Microsoft Intune.
    We are experiencing this issue on almost every new machine enrolled via Autopilot.

    We did try to use :
    Registry EnableAutoTray 1
    and legacy Always show all icons and notifications on the taskbar with no luck.

    TeamViewer Host itself is working (we are able to remote connect) but there is no way to interact with it on client machine (quit, check update, etc)

    Is there any official info on this topic form TeamViewer support ?


    update:
    After forcing TV task to shutdown with taskmanager, and launching it again from desktop icon: SysTray icon appears.
    But every system boot, makes the icon invisible again.

  • SaucyKnave
    SaucyKnave Posts: 12

    Hey, thanks for the comment, Memphiz. Sorry this is affecting you and your deployment; I never thought about how this issue would be affecting a rollout like yours, so I'm glad you chimed in.

    As for official word, I kinda doubt we'll get that here. This is, after all, a community forum. My intent on the initial post was to find out how wide-spread this issue is and if the community knows of any workarounds. At this point, for anyone experiencing this - myself included, I suggest contacting support and opening a ticket.

  • SaucyKnave
    SaucyKnave Posts: 12

    Okay, this issue has apparently been resolved. I had to wipe and reinstall Windows on my laptop, which gave me the perfect opportunity to completely start over with the TeamViewer client. When I installed the client (version 15.54.6), I noted that the system tray icon NEVER showed, regardless if the client was currently open, running, or completely closed (no process running). So naturally I went digging in the settings, and noticed the General option "Start TeamViewer with Windows" was set to off (the GUI presents this as a toggle switch, which is visually the WORST way to do this, by the way).

    Once I turned that toggle "on", the system tray icon showed up and has remained showing since then. This is kind of a brutal approach to "fixing" my issue, but for now, my situation is completely resolved.

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