Devices not listed in main console

jctech2025 Posts: 3 ✭✭

When I open team viewer and it comes to the main console I get the splash screen if you will that shows recent connections and then devices. I added my windows machine and I also added my Mac. Both are signed into Team Viewer on each device, however it's as if the Mac has not checked in. Is there anything that I can check? I can provide more details if needed.