What after TeamViewer QuickSupport?
Hello!
I hope this is the right forum to ask. If not, I apologise and I would like to know the right one.
I am using TeamViewer (version 15.54.3) on my Mac and I need to support my old mom. I do not have a license. I have put TeamViewer QuickSupport on her Mac and instructed her know to launch it and what numbers to tell me over the phone in order for me to open a connection into her Mac.
Now I am getting pop-ups saying that this will cease to work. If I go to the downloads page at the TeamViewer site and download TeamViewer QuickSupport, I get an older version than my mom has.
Where can I find such version that works with mine and my mom can use? In other words her version should be as simple as the current TeamViewer QuickSupport.
Answers
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I ended up installing TeamViewer full client onto my mom's computer and spent time explaining not to touch anything, just telling me over the phone the ID and the session key. Let us see if she can cope with this arrangement.
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