Password not showing up

Dennis4444 · 2024-06-28T18:55:02+00:00

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I have the commercial TeamViewer. My ID shows up to give the user but my password does not. Why can I not see the password ? I need a vendor to connect to my pc.

Thanks !

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.Carol.fg.

Hi @Dennis4444 ,
Thanks for your reply!

Please try check this other setting:

Open TeamViewer Options
Go to Security
In the field Random password (for spontaneous access), at Password strength check if the feature is Disabled and change it to another option, e.g. 6 characters ➜ Click OK to save

Let us know if the steps above resolve the issue.
Best, Carol

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.Carol.fg.

So kind of you @Dennis4444, thanks! 🤗
I'm happy to hear it worked out!
Don't hesitate to post in our Support Forum whenever needed!
Have a great 4th of July! 🎉
Best, Carol

Dennis4444

Carol, that fixed it !! Thank you so much for taking the time to respond !! Hope your 4th weekend is super awesome !

.Carol.fg.

Hi @Dennis4444 ,
Thanks for your reply!

Please try check this other setting:

Open TeamViewer Options
Go to Security
In the field Random password (for spontaneous access), at Password strength check if the feature is Disabled and change it to another option, e.g. 6 characters ➜ Click OK to save

Let us know if the steps above resolve the issue.
Best, Carol

Dennis4444

The above did not help, my selection was set to "Keep Current" and I did change to Generate New but no change. I am still unable to see a password to share with another.

.Carol.fg.

Hi @Dennis4444 ,
Thanks for your question and welcome to our Community!

Please check if your TeamViewer password is not disabled:

Open TeamViewer Options
Advanced ➜ Show advanced options
In the field Advanced settings for connecting to this computer, at Random password after each session check if the feature is Disabled and change it to Generate new or Keep current ➜ Click OK to save

Let us know how it goes and if you need further help. 😄
Atte., Carol