just installed teamviewer on new computer and not working

Ellen6200 · 2024-08-05T12:41:01+00:00

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I just installed teamviewer again on my new computer and seems I can connect it keeps showing a orange box around is something blocked on my new computer I don't know?

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.Carol.fg.

Hi Ellen6200,
Thanks for your first post and welcome to our Community!

You can find more details about this topic in the discussion:

https://community.teamviewer.com/English/discussion/135689/how-to-disable-the-orange-box-around-the-remote-session

You can also share your feedback on our Ideas Hub:

https://community.teamviewer.com/English/discussion/135747/orange-frame-is-in-the-way

I hope it helps! 🍀
Let us know if we can help clarify any further questions.
Best, Carol

Ellen6200

Been trying to connect with someone but since the update and the orange box its blocking something anything I can do to connect?

Ellen6200

It freezes and will not connect

JeanK

Hi @Ellen6200,

Thank you for reporting your issue!

Have you tried to restart TeamViewer on both ends?

All the best,

/JeanK