activation link never came

tyrelb
tyrelb Posts: 2
edited August 30 in Licensing

Hi, subscribed to Teamviewer Remove. Activation link never came.

  1. I cannot create a support ticket b/c says I have no license.
  2. I cannot call the telephone support line because I have no license.
  3. I cannot use the chat support because it says "closed" even though it's during business hours.

I cannot contact support any which way possible. How can I receive activation link?

Comments

  • tyrelb
    tyrelb Posts: 2
    edited August 30

    Order confirmation [removed per Community Guidelines]

  • .Carol.fg.
    .Carol.fg. Posts: 1,297 Moderator ☑

    Hi @tyrelb ,
    Thanks for reaching out to our Community and we're sorry to hear about the difficulty with your purchase.

    Because you have the order confirmation, you can call our support team to ask for help activating it due to the missing email.
    The local numbers you can find here.

    Please let us know how it goes and if you need any further help.
    Best, Carol


    Portuguese Community Moderator

Trustpilot

Categories

This Week's Leaders