License

AbFlorensis · 2024-09-20T09:07:46+00:00

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AbFlorensis

My license keeps saying its a free license, but it's a payed one. How can I change this?

I already signed out and restarted the machines.

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LETAC10_Cara

Mine is saying the same thing. My company paid for an entire year, so i can tell you, this is not FREE.

Akiho

Hi @AbFlorensis and @LETAC10_Cara,
Thank you for your post.

Please know that you must activate the TeamViewer license with your TeamViewer account to use a licensed account, and the activation procedure will differ depending on the license type.

Therefore, we kindly ask you to check first which license you or your company have and whether a license is managed by a specific team in your business environment.

Should you be the person who is responsible for the TeamViewer license, please visit the following article and select the TeamViewer license that you purchased to find a suitable activation process with your license: License Activation Guides
If you face any difficulties during the activation process, we recommend contacting our customer support team for further assistance.

Hope you find this helpful.

Best,

Akiho