License

Question

My license keeps saying its a free license, but it's a payed one. How can I change this?

I already signed out and restarted the machines.

Akiho · Answer

Hi @AbFlorensis and @LETAC10_Cara,

Thank you for your post.

Please know that you must activate the TeamViewer license with your TeamViewer account to use a licensed account, and the activation procedure will differ depending on the license type.

Therefore, we kindly ask you to check first which license you or your company have and whether a license is managed by a specific team in your business environment.

* Should you be the person who is responsible for the TeamViewer license, please visit the following article and select the TeamViewer license that you purchased to find a suitable activation process with your license: License Activation Guides
* If you face any difficulties during the activation process,  we recommend contacting our customer support team for further assistance.

Hope you find this helpful.

Best,

Akiho

LETAC10_Cara · Answer

Mine is saying the same thing.  My company paid for an entire year, so i can tell you, this is not FREE.