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Hi TeamViewer Support and Community, I recently noticed an automatic subscription charge from TeamViewer on my credit card, but I manage multiple email accounts and cannot remember which email address is linked to the active paid subscription. Could a TeamViewer staff member or support representative please reach out to me…
I have a Premium plan and with two people in my company, feel that I am being way over charged for the services that we use. The management console allows you to upgrade, but not downgrade. If I cant downgrade, I will be forced to not renew my subscription and use another service.
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Hello, I purchased a nonprofit remote access license back in April and I have not been able to access it. I received an email with an activation link but it does not work. It asks me to reach out to customer support but I can't access customer support because the system is showing I don't have a license. I tried calling…
Dear TeamViewer team, A month ago, I corresponded with you about your rejection of our annual subscription, which we purchased through Techsoup. All that support could do was send us back to Techsoup. Techsoup, in turn, replied that there was nothing they could do, that they only verify ys and give the opportunity to use…
Hi, I've been in **Third Party Product** for years. I also used TeamViewer sometimes, if needed. Now I'm planning to cover all of my needs with TeamViewer (paid subscription). Please, help me find the best package. There are two main computers on my side: A (desktop) and B (laptop). Here is the "matrix" of possible…
Just wanted to say congratulations on the 13k posts in 10 years on the one issue of telling people they are using the software commercially, because they want to support their elderly remote parents and protect them from online dangers. You would think, that after that many requests, and that length of time, that something…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…