how i can cancel my unused license and give my mony back , argent !!.

motasem

Dear Customer Service
I want to cancel my unused license and give my mony back , argent !!.

my company is upset that I paid for a limited license without any notification from TeamViewer.

motasem

"Hello, I am very upset with your service. I am extremely angry. It is not logical at all that I subscribe and pay my money, only to be surprised that the activation takes all this time. I lost my clients because of you. I made the payment more than 7 hours ago, and it is still not activated. I want my money. I want my money, I want my money now. I have tried every way to get my money back, and every time I hit a dead end. Please assist me if you kindly can."

Akiho

Hi @motasem,

Thank you for your post, and we are sorry to hear that you would like to cancel your license.

For cancellation, please submit a cancellation request for your TeamViewer subscription license through the TeamViewer customer portal or by raising a support ticket.

Please know that prior activation of the TeamViewer license or customer portal is required to access those systems, and we cannot assist with any cancellation cases in the Community for security & privacy purposes.

Should you lack access to either option, please visit our support page and contact our support team directly via phone or chat.

Thanks in advance for your understanding.

Best,

Akiho