Operating system: Windows
Version: 15.58.4
Release date: 2024-09-24
Hi @JenW, It's been a few days. Have the team had a chance to investigate the issue yet? We are eager to get back up and running, and downgrading is not an option for everyone.
Hi @JeanK I updated Yesterday to this version and every time that I close my TeamViewer or reboot my PC, I need to login again even keeping the option to keep me sign in check.
Updated from 15.23.9 to 15.58.4
Since the update, many of my managed devices are showing as online (Green), but they are not.
TeamViewer terminated unexpectedly
We are having the a similar issue using command line parameters example: TeamViewer.exe -i 123456789 -p example1234 The logs shows a "TeamViewer terminated unexpectedly I have contacted support too, so hopefully it can be fixed soon
We are having the a similar issue using command line parameters example:
TeamViewer.exe -i 123456789 -p example1234
The logs shows a "TeamViewer terminated unexpectedly" error. I have contacted support too, so hopefully it can be fixed soon.
Hi all,
Thank you for bringing this issue to our attention.
Our teams are aware of it and are doing their best to investigate and resolve it. We will update this thread as soon as we have more information.
We apologize for any inconvenience this may have caused and appreciate your patience and support.
Best,
Jen
Same here, my whole support team is broken. Because of that feature stopped working. I`m serching where to find the previous verion to downgrade and resume bussines as usual!
Same thing here. Very annoying…
Same issue for everyone in our org. "C:\Program Files\TeamViewer\TeamViewer.exe" -i XXXXX 2024/09/27 10:18:01.496 57144 70216 G2!!!CRASH: Unhandled C++ exception at 00007FFF1914FABC: Type unknown (Exception Code: 0xE06D7363) 2024/09/27 10:18:01.504 57144 70216 G2!!!CRASH: Starting process to save dump file as 'C:\Users\user\AppData\Local\TeamViewer\Logs\TeamViewer_15_58_4_x64_20240927T101801.mdmp'
We are having the same problem with LAN shortcuts or command line.
Same on 64 or 32-bit.
Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9de03 Faulting module name: KERNELBASE.dll, version: 10.0.22621.4111, time stamp: 0xb2651143 Exception code: 0xc000041d Fault offset: 0x0014a892 Faulting process id: 0x0xA068 Faulting application start time: 0x0x1DB104511E6EF96 Faulting application path: C:\Program Files (x86)\TeamViewer\TeamViewer.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: [removed per Community Guidelines] Faulting package full name: Faulting package-relative application ID:
Having exactly same problem :( It is impossible start remote connection via command line.
We also experience this.
When TeamViewer is closed and we use the command, then one log is recorded in the Event Viewer:
Faulting application name: teamviewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f Faulting module name: KERNELBASE.dll, version: 10.0.22621.3958, time stamp: 0xfbc3a4f6 Exception code: 0xc000041d Fault offset: 0x000000000005fabc Faulting process id: 0x0xE21C Faulting application start time: 0x0x1DB0FEFB974C3E8 Faulting application path: C:\Program Files\TeamViewer\teamviewer.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 0d4d46d5-2673-474d-b1ee-7aa2a7c646c7 Faulting package full name: Faulting package-relative application ID:
I tried opening TeamViewer and run the commands again. Then I got 2 log entries:
Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f Faulting module name: KERNELBASE.dll, version: 10.0.22621.3958, time stamp: 0xfbc3a4f6 Exception code: 0xe06d7363 Fault offset: 0x000000000005fabc Faulting process id: 0x0xADB4 Faulting application start time: 0x0x1DB0FF0D6396940 Faulting application path: C:\Program Files\TeamViewer\TeamViewer.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: d61ba409-5efe-4227-b246-825011532efe Faulting package full name: Faulting package-relative application ID:
and then 3 seconds later
Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f Faulting module name: KERNELBASE.dll, version: 10.0.22621.3958, time stamp: 0xfbc3a4f6 Exception code: 0xc000041d Fault offset: 0x000000000005fabc Faulting process id: 0x0xADB4 Faulting application start time: 0x0x1DB0FF0D6396940 Faulting application path: C:\Program Files\TeamViewer\TeamViewer.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: e33c6c09-f2b1-4d13-8218-d512f5614abb Faulting package full name: Faulting package-relative application ID:
We use the program Remote Desktop Manager to execute the commands.
Posted from discussion at: https://community.teamviewer.com/English/discussion/136943/windows-v15-57-5#latest
JeeveStobs Posts: 13
JeeveStobs
Posts:
13
10:03AM
Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f
The latest TeamViewer version crashes when opening a Windows shortcut of a LAN-only device:
Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f Faulting module name: KERNELBASE.dll, version: 10.0.19041.4842, time stamp: 0xe6d00f33 Exception code: 0xc000041d Fault offset: 0x000000000003b699 Faulting process id: 0x3bc0 Faulting application start time: 0x01db0ec6b235c439 Faulting application path: C:\Program Files\TeamViewer\TeamViewer.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 448dd107-a338-47e3-8f37-3d7708e46679 Faulting package full name: Faulting package-relative application ID:
The TeamViewer Windows shortcut is simply the following:
"C:\Program Files\TeamViewer\TeamViewer.exe" -i 192.168.1.2 -- Password $password"
Any chance we can get this fixed in the next update?
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