Knowledge Base article Template

Esther

This article applies to [Insert relevant OS: Android, iOS and Windows 10 Mobile, Windows, Mac, Linux] users in [Insert the relevant or required license: Business, Premium, Corporate, Free] licenses.

Insert Table of Content (needs to be done in the Editor of the Knowledge Base)

With [insert feature name], it is possible to [add brief description of the possibilities with the feature]. This works from [insert the different platforms which are supported] and is possible with the [insert the relevant application, which is needed]

Prerequisite

To be able to use this feature, you must meet the following requirements:

• You are using TeamViewer [Insert the version numbers which are needed. Eg. 11 or newer]
• [Insert the required license type. E.g.:] You are a private user or own a TeamViewer 12 Premium license (or higher)
• For the supporting device
  • You have installed the latest version of [Insert the needed application/module] on your [Insert the needed device] device.
• For the supported device
  • You have installed the latest version of [Insert the needed application/module] on your [Insert the needed device] device.

  Note: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

Specifications

[Insert a brief description of the specifications. This part will go a little bit more into detail and delimit from other information/features/articles

"How to"- area [Replace headline with a fitting subject]

[Insert an intruduction of what will follow here]

On the [supported/supporting] device

1. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. .
   • YLorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. .
2. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 
   • Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

Hint: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

1. • Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

1. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

Note: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

On the [supported/supporting] device

1. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 
2. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 
3. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 
   • Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

1. • Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.  

4. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique. 

Lorem Ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

Lorem Ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

Therefore, it is only necessary to initiate a support request from within the supported app.

On the [supporting/supported] device

1. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
2. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
3. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
   • Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
4. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

How to #3

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

On the supported/supporting device

1. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
2. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

   Hint: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

3. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

Note: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.

On the supporting/supported device

1. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
2. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
3. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
   • Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
   • Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.
4. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam lobortis dolor vel elementum porttitor. Nulla finibus risus et bibendum tristique.