TeamViewer Remote Access License limited me to only 3 devices

AbuHuzaifah
AbuHuzaifah Posts: 1
edited September 29 in Licensing

I was using a free TeamViewer license to connect to my computers and a few friends' and family computers. To improve my experience, I bought the TeamViewer Remote Access License and set up my three devices for unattended access. But now, I'm only allowed to connect to these three devices and can't help my friends and family when they need remote assistance.

When I try to connect any of them i get following error.

A Remote Access connection can only be established to a licensed computer.Add the computer to your Computers & Contacts and start the connection

Is there a way I can still connect to them? I don't need unattended access—connecting with a password like I did with the free account would be fine.

Answers

  • RUDOLFsh
    RUDOLFsh Posts: 2

    as they told me before, u might call/create ticket to their support, to delete existed device.

    this license type is bad idea