password changes autonomously

Carm_3 · 2024-10-20T10:28:03+00:00

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Hello, I am experiencing a weird issue,

I take a photo of my Remote Desktop ubuntu ID and password to connect from home with my MacBook (macOS Sonoma), then I connect the first time and everything goes smooth, when I try to reconnect the password for the Remote Desktop is no longer valid. I noticed that the password on the Remote Desktop changed from the one on my photo! Any suggestion?

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Carm_3

After some trials, I confirm that TeamViewer changes the password after the first log in, therefore the previous one is no longer valid. I remember that I have used the same password on the same remote pc for even one month, connecting every 2-3 days. I don't know if this is an issue or a new security feature.

JoshP

Hello @Carm_3

Thank you for your post, and welcome to the TeamViewer community!

The displayed password is a random password for spontaneous access - by design, it is made to change after each session or when TeamViewer is re-opened.

We recommend setting up Easy Access for continued access to a device. Please see the following article:

https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-classic/remote-control/connection-methods/remote-control-via-easy-access/

I hope this helps! Please let us know if you encounter any other issues with this setup.