Why did my license?

MAKC_MENT
MAKC_MENT Posts: 4
in Licensing

I have purchased a perpetual teamviewer 13 license, there is a letter with the details. I recently lost my license. I want to figure out why the license is invalid? It turns out that the company wanted and simply revoked the paid license? And how can you be trusted after that?

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Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,296 Moderator ☑

    Hi @MAKC_MENT ,
    Thanks for reaching out to our Community!

    Please try gatter as much information as possible about your license and give our support team a call.
    They will be able to locate you in the system and provide specific information about your license - our Community team wouldn't be able to assist with that.

    Let us know how it goes, and if we can help with any further question.
    Best, Carol


    Portuguese Community Moderator

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