I need to cancel the renewal immediately, but it won't like me create a ticket.

Today99_SolStice5

I need to cancel the renewal for [Removed as per Community Guidelines] immediately, but it won't like me create a ticket.

JenW

Hi @Today99_SolStice5,

Thank you for posting in our Support Forum!

We invite you to contact our customer support team directly to assist you with canceling your subscription.

As you cannot open a ticket, the best is to call them directly and share with them your order number: https://www.teamviewer.com/en/global/support/customer-support/

Have a great day,

Jen

Veandrous

Can you provide a US phone number?

JenW

Hi @Veandrous,

Thank you for your comment.

Here is the link to our customer support page for the United States: https://www.teamviewer.com/en-us/global/support/customer-support/#:~:text=Submit%20a%20request-,Call%20us,-Monday%20%2D%20Friday

You can also choose the region and language at the bottom of the page.

Best, Jen