Hi @rebourge, Thanks for your question and welcome to our Community!
Do you mean in the Home menu on the Getting Started field? If yes, it just means that you have already set the device for remote control, so it's checked out from the starter list.
Let us know if this information was enough to help you. And don't hesitate to post again if you have other questions. Best, Carol
It's our pleasure to help @rebourge! 😄
I'm happy to hear get it clarified for you. Don't hesitate to post again whenever needed.
Have a great day! Best, Carol
Hi, No it's the reverse from your screen shot above. There's a check mark beside "Setup remote access on the device" and there's a line through it. I guess I miss interpreted what it meant. I thought it meant I wasn't allowed to set it up; but I guess it means that part was done. And, I was able to connect remotely. Sorry. Thank you for your reply.
There's a line across: Set up remote access on this device
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…
