Problem my license!
Hello! My problem is here link. I sent this https://support.teamviewer.com/en/support/tickets/[Removed as per Community Guidelines] 3 days I am not working! My license is always busy on the server Teamviewer! I have 2 pc. Both are not working! I need a help!
Comments
Thank you for the detailed information @Zhdankin!
We have forwarded them to the team that is currently investigating your case.
We will update you directly in the ticket.
We thank you for your patience.
Best,
Jen
Modératrice Communauté Francophone 💌 French Community Moderator
I have tested only new 1 pc now(new notebook win11). I connected this laptop via trusted devices in TeamViewer, authorized this laptop. After that, I decided to connect to one of the clients, it said that I can't connect, in the TeamViewer properties it appeared that the line is busy, the license.
After that, I can't connect to any other computer, it says that the license is busy, even if I completely remove Windows and turn off the laptop. This is a non-process hanging on the computer or the system - this is something hanging on your server with my license
Hi @Zhdankin,
Thank you for your post!
For your information, we removed the ticket number from the link for security and privacy purposes.
We confirm that your ticket has been assigned to the dedicated team and that they are currently working on it.
We apologize for the inconvenience caused.
Best,
Jen
Modératrice Communauté Francophone 💌 French Community Moderator
Hi ! You are amazing!! It is working! I dont need to click 3 time!! Everything is OK! Teamviewer's group are professional! I known you will fix my problem! Thanks! I will watch for it and send new ticket if i need!