Wrongly Commercial Use Suspected

PareshB
PareshB Posts: 1

Hello everyone, I'm new to this forum so apologies if this query has already been covered.

For some time I have been helping elderly relatives via remote access using TeamViewer for personal use .

Now it appears that my account is suspected of commercial use and any connections get abruptly disconnected.

Any idea how I can rectify this please?

Many thanks in advance.