Teamviewer opens and sits and spins, can't be used

Chucklestx

This happens on my one main PC, it opens, is partially greyed out and has circle jerk of death. Only thing I can click is a useless improve device security. Not paying almost [removed per Community Guidelines] a year for a useless product

Chisa_R

Hi @Chucklestx,

Welcome to TeamViewer Community and we're sorry to hear your experience.

Does the issue occur when you're trying to sign in to your TeamViewer account? If you see any error messages during the process, we’d appreciate it if you could share a screenshot—this will help us better understand the situation.

In the meantime, here’s a basic troubleshooting step you can try:

1. Check if your TeamViewer module is up to date: To do so, after starting up the TeamViewer module, open the system tray, right-click on the TeamViewer icon, navigate to "Check for new version", and if your TeamViewer is not up to date, there will be a prompt to update the software.

2. Restart TeamViewer: here is a gif shows how to restart TeamViewer - Restart TeamViewer

If you prefer more personalised assistance, feel free to contact our support team: Customer support | TeamViewer

Let us know how it goes!

Chisa