Hi JeanK, I hope you can help me. I’ve been trying for days to set up the company computers we have.
I created a custom Host for our PCs in “Admin Settings” → “Custom Modules”, and it works fine when I install it on a PC — it shows our logo and the custom name we set.
The problem is that it doesn’t automatically appear in our TeamViewer portal, so we can’t rename it or move it into the group we created.
Additionally, we created a policy and added it to all the groups named after the company’s branches. However, we’d like to connect to these computers using a password we set ourselves — the same for all PCs using our TeamViewer Host. Is that possible?
Unfortunately, I can’t make sense of the knowledge base; I follow the steps but nothing happens as described.
Thank you for your attention.
