Dear TeamViewer Support,
We have downloaded a custom TeamViewer installation package from our company link (get.teamviewer.com) and placed it in a central shared location for deployment across multiple client systems.
However, after installation, the devices are not appearing under our Device Management group in the TeamViewer Management Console.
We request your assistance with the following:
- The correct installation and assignment command (including parameters for API Token and Custom Configuration ID).
- Guidance to ensure that when the software is installed from a central shared folder or USB drive (offline), the devices are automatically assigned and visible in our TeamViewer Management Console under the correct device group.
- Configuration steps or policy settings to ensure that when taking remote access, the client’s microphone and speaker automatically start (audio connection enabled by default).
- Any best practices for mass deployment and assignment using a single custom installer.
Please share the exact command syntax or recommended deployment guideline to achieve the above.
Thank you for your support.
