Teamviewer asks for password (RDS/Citrix)
Hi guys
I have observed a strange phenomenon with Teamviewer. When are logged into your Teamviewer Account on a Terminal Server and you try to connect to another client, where easy access is configured and no password is set, i get the following Message :
The password you have entered is invalid, please try again
There is no clear pattern when the connections work and when not. I have even included new remote machines to our account with different configurations and a brand-new Teamviewer installation. Before we had Version 7 installed on our local and remote side, it worked fine.
It doesn't play a role if you have the following Versions installed on the remote or local clients:
- 12.0.78313
- 12.0.83369
- 12.0.85060 (Insider)
On the remote machines log files i get the following messages:
CLoginServer::CheckIfConnectionIsAllowed()
LoginServer::runServer: using condition set: {}
CLoginServer::AuthenticateServer()
AuthenticationPublicKey_Passive::Verify: Permission Denied
There is no problem when you establish your connection from a physical machine, logged into your Teamviewer account, trying to connect to a remote client.
I have tested serveral different RDS Server environments to exclude a problem related to our infrastructure.
This is very urgent, because many big companies have a Virtual Desktop Infrastructure and user Teamviewer as their daily remote connection tool.
Sincerely
A Teamviewer User
