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Better Linux Support

Jason Anderson

See my previous post over in the Linux forum for the impetus behind this post. To summarize what I expressed over there:

As detailed in your KB article about OS support, some of the Linux versions that you officially support are so old they are EOL, and other Linux versions that have been released quite some time ago are not listed at all.
Both opinions and technical challenges aside, Wayland is slowly but surely supplanting X11/Xorg in most desktop Linux distros.
With TeamViewer's existing Wayland limitations, Linux users are relegated to a half-baked software product that:
- will successfully install and run on a Wayland based distro;
- can only remote control other PCs;
- is unable to allow anyone to remote control a Wayland host.

This is quite literally half of the functionality that users pay for with TeamViewer. It's borderline false advertising to say that you "support" Linux, when 50% of the functionality of a software product is unavailable. You should be clearer in saying that you only support older X11/Xorg based distros, or preferably solve the technical challenge of Wayland support and bring full functionality to modern Linux distros.

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Comments

Kim Portman

I am also in the process of porting some applications from Windows to Linux. We have selected Kubuntu 26.04 LTS as our future platform. We are a quite heavy user of Teamviewer, at least in the existing Windows platforms.

My first experience using TeamViewer on Linux platform was disappointing. I do know the technical reasons, it is because the display compositor is Wayland - but that's the future. In connecting to a Wayland based machines the picture jumps all over the screen and mouse doesn't follow the real mouse position on the target. I have also tested on Debian distros with Wayland and X11 support and the same problems appear.

I have now installed X11 compositor on Kubuntu 26.04 and it works, and TeamViewer is also useable. But I can't see this as the correct or proposed viable solution. In TeamViewer support pages (dated Apr 7, 2022) it says Wayland support is experimental, and that is the last status it is given (more than 4 years ago).

When will TeamViewer be updated to support Linux Wayland display stack? We strongly need it, current state is unacceptable.