Bluetooth Mouse/Keyboard functionality for Android Client

Hi!

I am using a bluetooth keyboard/touchpad combo (1byone Wireless Bluetooth Keyboard with Built-in Multi-touch Touchpad) connected to my Android phone (Samsung Galaxy S7) in hopes of improving productivity. The keyboard works very well for typing, but the touchpad (although the Android phone accepts its input--demonstrated by a cursor moving on the phone but not moving the remote desktop's cursor) isn't used by the TeamViewer client (i.e. using the touchpad connected to my phone moves the mouse cursor that appears on the android phone, but does not affect the desktop cursor which one might hope to move). Also scrolling the touchpad mouse to the border of the Android phone doesn't scroll the view. For any functionality from the touchpad in TeamViewer, I have to hold down the left mouse button under the touchpad, preventing me from doing things that would otherwise be easy to do with a touchpad such as selection or drag-and-drop.

I've also noticed some buttons or button combinations from the hardware keyboard are captured by the android device causing undesirable effects. For example, the windows key on my bluetooth keyboard is used by Android to open Google Voice. While I am connected, I rather have it act as an actual Windows key, which would allow for a more seamless experience. Alt + Tab is also stolen by the Android phone.

Also, CTRL + Shift + RIGHT_ARROW does not work while CTRL + Shift + LEFT_ARROW does.

I understand that the development cycle is crazy, and some of these features might not be supported without the user having to root the phone, but just wanted to suggest this as it would put you far ahead of the game. I have explored other android remote desktop client/host combos looking specifically for bluetooth keyboard/mouse support connected to an Android client. Jump desktop for Android has implemented a bluetooth mouse pass-through, but the rest of the application is horrible. Google Desktop doesn't appear to be as feature rich as your software so I hope that I can stick with your product in the future.

Please take this suggestion into consideration.

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Comments

K_Hitchen

I agree that TeamViewer needs to support a USB mouse on Android. Thanks

MasonsRepair

I was literally going to ask this same question in an email to support, o ly to find that the support email doesnt exist anymore, and to submit a ticket, you have to have a licensed copy. I dont, just the free version. Having full mouse and keyboard support from an Android device going to a PC would be absolutely fantastic. There are just some things you cant do with a touchscreen. However, I dont think there is enough interest from the community to make this support happen. This was the email I tried sending to support, but I got an automated response saying that I had to goto the website.

Good Morning!

I had a question/suggestion that you may have gotten before, but I wanted to run it by your team anyway. I mostly use my Samsung Galaxy S9+ to remote into my PC at home. My phone has support for a usb keyboard and mouse through an adapter that comes with the phone. However, when using the keyboard and mouse through the TeamViewer app to control my pc at home, I have to hold the primary mouse button in order for the pointer on the PC to recognize the mouse movements. Now here is my question, is there a setting I can change to make the pointer act like it's being controlled through the touchscreen, so I don't have to hold the primary mouse button down?
I know that this can't be that common of an issue. Most people would either use another PC or just use the touch screen, but for what I want to use it for, I need the mouse and keyboard to act as if I were physically sitting at the PC I am connected to. If there isn't a setting to change, would this even be possible to implement through the TeamViewer app itself? Possibly an input selection setting? Or maybe a passthrough? If one exists already, would you be able to point me in the right direction?

Thank you for your help!

Kind regards.

spyderrsh

Whoops, just found out the the CTRL + SHIFT + RIGHT_ARROW problem was a bluetooth keyboard hardware problem.