Can't control my phone with QuickSupport

I want to remote control my cellphone

I installed QuickSupport on my phone (Android 5.1) which was already rooted

Teamviewer on my PC (win7 X64) version 12.0.71503

When I connect to my phone , a messeage "You partner rejected your connection request" display above . But I Confirmed on my phone.

After that ,a session established, I can send message between my PC and my phone.

But I can't remote control my phone

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Accepted answers

elbea64

You need a add-on that matches your device. Quicksupport should ask you to download it, if one is available. It might be possible that there is no add-on for your device. There is a list of supported devices, but i think this list is not complete or up to date, as at least my device, which can be controlled, is missing. (My device was on this list, when it wasn't supported, now that it is supported, it isn't on this list anymore ?!?!)

All comments

elbea64

Kittu

My mobile is micromax a120

yumekung

I also bought XZ premium cause sony is in the list support but i can't control device and the screen showed the message "this device only supports screen sharing mode".

ericotaku

I see.

My device is HuaWei which is not on the supported list.

elbea64

My Devices are Huawei/Honor 7/8.

There is finally an official add-on in the Play Store.

There was already an unofficial version before the above release, which worked well. It was originally from TeamViewer too, but for some reason they removed it from Play Store. You can still find it as .apk-file through google.

mxs

The addon doesn't seem to be valid for Honor 8 phones on nougat. I get a message saying the addon is not compatible.

Is there any way we can remotely control an Honor 8 on Nougat without rooting it?

mxs

I would also like to know how to remote control the honor 8 lite with Teamviewer ....

Has anyone managed to get this to work on Nougat??

ABSam

I have Motorola E3 Power mobile phone. I am not able to remotely access my phone. It is only working with screen sharing mode. Please help.

AungDang

hi, i need add-on for Oppo phone. where can i find it?

mnv_7

Is there any add on for vivo y51l

cyndi2966

install host