No recovery code to deactivate or change two-factor
I enabled two-factor authentication after my TeamViewer account was hacked into last year. It worked fine for a while, but I have changed phones and I can not enroll a new authenticator nor deactivate two-factor without my old phone, which was already wiped and sold. Unfortunately I must not have paid attention when the two-factory recovery code was given. How can I regain full access to my account?
I am still authenticated to multiple devices if that helps to prove my identity, and I also have access to my email. I had to create a new account to join the community and post this message since I could not log into the old one via the website.
I think that email or SMS authentication would be a much better backup method for account recovery than the method currently used.