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Remote Control

Hi Guys

Just bought a Android box Sunvell T95Z Plus. Running on Android 7.1.1

I installed Teamviewer QuickSupport as I was trying to configure the box using Remote Control.

When I connect my Windows computer to the box, it does not allow me to Remote Control the box. Only Screenshot shows up. 

This is the second box I have and I connect to the first one no problems at all.

 

Thank you in advance.

 

 

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