Remote session stuck on connecting

gtaboy34
gtaboy34 Posts: 2
in General questions

Hi,

After I upgraded to the last TV version I have one PC that have a problem.

when that PC try to do a remote session (no mater to who) when the remote session starts it freezes and I have this weird pixels and my mouse cursorlive marks on the screen and I cannot do nothing except to close the session.

When I connect to the same remote from another TV (same version) I have no problem.

I reinstall TV, did driver update bot nothing.

please help.

 

Tagged:

Comments

  • nikolaus_p
    nikolaus_p Posts: 1

    ANY solution?

    Remote client 1024x768. When connecting via Remote Desktopn, I have 1920x1080. Join the remote desktop session as meeting, I get full 1920x1080. Teamviewer 12.

    Klaus

  • gtaboy34
    gtaboy34 Posts: 2

    Hi

    Eventually I contacted TV support team and they sent me a registry fix

    And it fixed my problem

  • tarekahf
    tarekahf Posts: 2

    I am facing the same problem. Initially, TV connected. Then, I disconnected, and tried to connect again, but it is stuck on connecting message. I tried from my mobile and desktop to connect to my other remote PC, but no luck. It will stuck on connecting message.

    Appreciate your help.

    Tarek

Trustpilot

Categories

This Week's Leaders