link icon
Ask The Community

Do you want to enjoy the new TeamViewer user interface for Windows?

Download the new version and let us know what you think about it! 👉 Please click here 👈

Android Kyrocera Add-on

I have used version 12 on these phones with no problem, but since I have moved to 13 and the add-on is still 12 I am unable to access any of the phones either through Host or Quick Support.  I get a banner saying that the user rejected the request, but the user gets no option to accept or reject the connection.  

I assume this will be fixed when version 13 of the add-on comes out, but when will that be?