TeamViewer not working on 10.or g mobile

I have installed TeamViewer quick support on 10.Or G mobile and trying to access from Samsung s7 edge it showing hand symbol but I am unable press any icon or unable perform any action remotely. please fix this issue from your end or else provide me suggestions to fix this issue on my mobile

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  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Unfortunately, We are not able to support all Android devices for remote control.

    To allow full remote control of a device, we need cooperation from the manufacturers themselves which we do not have for all manufacturers.

    For more information and supported manufacturers, please see our Android FAQ

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?