ID set as Private but still shows Trial Expired

I had a Problem My id Trial Expired and raised a Request through Personal Use Verfication form on 12/Mar/2018 and they had set my ID as Private on 15/Mar/2018 but still am not able to use Teamviewer, it shows trial expired.

I dont know what should i do

Kindly resolve my issue

My ID : (Removed by moderator)

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Accepted answers

Esther

Hi there - could you please try to restart your TeamViewer service and check if this helps? Thanks, Esther

Esther

Hi again - Please do not re-install but restart the TeamViewer Service. Can you try again please? Thanks, Esther

All comments

Esther

Hi there - could you please try to restart your TeamViewer service and check if this helps? Thanks, Esther

Esther

Hi again - Please do not re-install but restart the TeamViewer Service. Can you try again please? Thanks, Esther

Sathees

Sorry Sir

No USE, Uninstalled and Install the same the problem not solved

Team Reply.jpg large (1).jpg

Sathees

Thanks for ur Quick Responce

I Dont know what happened now its turn to Free License

Thanks to Teamviewer

P_J

I'm having the same problem. Closed and reopened the program several times and still get the notice that the trial period has expired and I need to purchase a license. What am I doing wrong?

P_J

restart the TeamViewer Service -- how do I do this?

dobemite

How do you reset the service? What is meant by this?