Hi, I'm trying to get Quick Support working with an iPhone 5S on IOS 11.2.6
Installed QuickSupport app ok but when I swipe up on my phone to get to the Control Screen and "press and hold" the Screen Recording button, the correct screen comes up but I don't get any option to select Teamviewer. On my phone I only get the options: Camera Roll and Facebook - that's it.
Also, I only get an option to "Start Recording", I don't get one that says "Start Broadcasting" - but that's probably because I can't select Teamviewer as it's not there!
Is the installer not installing something as it's an iPhone5? Or, is the app not compatible with this phone, even though I am running IOS11? Anyone experienced this? Is there a fix?