link icon
Ask The Community

TeamViewer is one of the winners of the European Customer Centricity Award 🥳

Please find more information here.

Video not working for participants

Using mac book pro with most up to date software and most up to date team viewer.  I can see my video but participants in video call cannot.  Is anyone else having this issue?


  • noswonky
    noswonky Posts: 1

    I have a similar issue. Using remote access, a live video coming from a USB connected camera on the remote computer displays correctly on the remote computer but does not display on the host computer. The video display window is just black.

    Searching the web for a solution I have found people reporting this issue as far back as 2011, but still no solution.

  • m_podt
    m_podt Posts: 2

    Having the same problem here. Anyone who knows a solution for this?

  • I have exactly same problem, is there anybody who know the solution?