disagreements in the financial sector

Juan_cadilla

there was some mistake in the financial sector, I asked to cancel my business subscription, and the billing cancellation. After contacting the support team, it was told by the representative Rosângela Brevet that the billing was canceled but yesterday day (04/25/18) I received a billing email, charging the bill that should have been cancelled, I need a response ASAP.
Sorry for any english mistake, it's not my natural language

JoshP

Hello @Juan_cadilla,

Thank you for your post.

The Community is a user-driven community – the majority of posts and solutions are therefore created by users, not by TeamViewer staff. As your issue is regarding your subscription, please contact our sales team directly.

Thanks again!