can connect to remote machine from android but not windows
OK So, When I try to connect to a remote host computer running windows 7 from a remote computer also running windows (& or 10) I get the response "TeamViewer not running on partner computer."
But, it is.
I can connect from my android tablet. so clearly teamviewer is there and responding. Just to be sure, I logged in using remote control from Android. Sure enough on the desktop is the teamviewer window that lists the android device as a session.
Also, I signed up for the free trial of itbrain. Using that, I can list the processes on the host computer and it shows teamviewer to be running.
I disconnected from the remote host using the teamviewer window on the host. Nevertheless I cannot access the host from my windows computers. I then retried connecting from the android laptop and it worked. I had the remote machine restarted (By luck my clearing person was there. I'll not be able to physically access the remote computer for three weeks.) and tried all of the above again.
Same results: Android connects and permits remote control. Windows tells me "TeamViewer not running on partner computer."
I've tried to connect using both the windows TeamViewer program and through the TeamViewer wesite. Same results.
What in the world is going on here?