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Use channel

DomLan
DomLan Posts: 490 ⭐Star⭐

Hi,

our license provides for the availability of 120 channels. In some cases, our users receive the communication related to exceeding this limit and realtive inability to establish a new connection.

With the tools available (API), however, we are not able to qualitatively evaluate this information: via API, even checking the Active connections still do not reach the limit.

Even from the client console, Support -> Info on TeamViewer -> Channel use, we do not see the limit is reached.

23-02-2017 13-56-23.png

I need to understand, if possible for you to share this information, what are the terms used for counting channels occupied at any given time.

Thanks in advance

Regards.

 

Domenico Langone
MCSD: App Builder
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