I have Team Viewer 12 Installed on my laptop. My laptop runs a Windows 10 Operating System. The phone is a Nokia Lumia that runs Windows 8.1 and Team Viewer 11 is Installed. I am not able to connect to that phone from my laptop.
Once I enter the Team Viewer ID for the phone, it says "Connection could not be established. Teamviewer is not running on the partner computer".
Kindly help
Regards,
Ricky