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Ask The Community

When will the connection failure at 8/21 failure recover?

Dear TeamViewer manager,

We will use it for commercial purposes.

When will the connection failure at 8/21 failure recover?

Can you clarify the notice time so that you can periodically see the progress of coping?

We can not use the teamviewer software

because we can not continue our support operations,

and our sales have been hindered.

So I would like you to regularly report on the progress of recovery at 10 am, 12 pm and 16 pm, for example.

Thank you for your consideration.


  • Esther
    Esther Posts: 3,337 Community Manager

    Hi @kotochan

    Thanks for your post and I apologize for the disruption yesterday.

    The issue has been resolved and I would like to invite you to subscribe to our Status page to receive immidiate updates on our systems status:

    Once again sorry for the hassle,


    Community Manager
  • Thank you for your reply.
    I confirmed the matter of recovery.
    Because the Japanese site was not updated, it was written.
    Thank you in the future.
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