Zebra TC25 support

trd

please add support for zebra devices. i can view but cannot controll device. i bought license for it. so please...

Natascha

Hi there, 

Thank you for your posts and sorry for the late reply. 

I'm glad to tell you, that we already have the solution in this case. 

Please contact your Zebra vendor/account manager. They are able to provide an operating system for you that allows you to remote control the Zebra devices. After you installed the new OS no additional AddOn is required. 

I hope this could help. Wish you a great day and all the best,
Natascha

Mathias87

Hey TV support,

is there a general plan for supporting Android based Zebra MX devices? 

 

abag003d

please add support for zebra devices. i can view but cannot controll device. i bought license for it. so please confirm...

JustAnotherUSer

Hello,

We also need remote support for TC25!!

Natascha

Hi there, 

Thank you for your posts and sorry for the late reply. 

I'm glad to tell you, that we already have the solution in this case. 

Please contact your Zebra vendor/account manager. They are able to provide an operating system for you that allows you to remote control the Zebra devices. After you installed the new OS no additional AddOn is required. 

I hope this could help. Wish you a great day and all the best,
Natascha

JustAnotherUSer

Hello!

I just receive from my vendor last OS for Zebra TC25.

I installed it, but I cannot click on mobile device, just watch it.

I'm using Host on mible device.

Am I doing something wrong?

Thank you!

Natascha

Hi @JustAnotherUSer 

Thank you for your reply. 

Unfortunately, I recommend you to contact your Zebra vendor to solve this case. 

Please tell him, that you are not able to control the remote device. He should be able to help you in this case. 

Thank you very much. All the best,
Natascha