Can't input my email and password in TW in android device

OPmotors

Hi i have the follow problem.

I have been using the Team Viewer app from my Samsumg S8 to control my PC windows 10, all use to work normally, but 5 days ago the app screen don't allow me to input the mail and password to access to my account.

I try by un install the app and install again, no results.

Try from a Huawei P8 lite, no results

Try from Samsumg S5, no results.

In the three cases from the devices that use android the app don't allow me to input my mail and pass.

But when i use other PC windows 10, can normally input, and access to control my other computer.

Could any one help me to undertand what is happeing with TW and why don't enable to input the email and password in my android devices.?, remember all works normally 5 days ago.

Thanks.

 

jwp0015

I've had similar issues.  I could not connect to my work's WiFi, but everything started working once I activated my VPN.  I was then able to input my username and password, connect to PCs, and use the app properly.

I'm using a WiFi-only Samsung Tab S3 on Android Oreo with Private Internet Access as my VPN.  Not sure if these are related, but my work's network does not allow most VPN connections.  The VPN connection is only allowed if I use remote port 53.  PIA will auto cycle through ports to see if one works - maybe Teamviewer needs a similar feature?