Quick Support Doesn't Elevate Privileges
We have a user with a computer in another country that needs support. I'm a Domain Admin but the machine won't get Group Policy for some reason. The end user isn't an Administrator so cannot install anything. They can download TeamViewer Quick Support, but if I log in I get their permissions which only confirms what I already know, Group Policy isn't working correctly. Trying to connect as the Domain Administrator it says "please wait while TeamViewer reboots to elevate privileges" but it doesn't, it just closes the Quick Support and re-opens it with the same privileges.
Without Group Policy I can't get past the firewall to RDP into the machine.
Any ideas what I can do next? (without handing out the Domain Admin password, obviously)