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Ask The Community

It's been an exercise in frustration using Teamviewer.

I've been unable to login to a long-used account on a new machine. Fair enough, it's a security measure. But then, I never receive the verification email, EVER. Not even after 2 months, it's not there.

Can't turn on 2-step verification because I can't get into my account on the site, not even from the browser I used to originally setup the account.

So I setup a new account. That goes well until I attempt to add a computer and get: 

Sorry, an error occurred while processing your request.


Over and over again, no matter the browser. 

Even trying to post in the community for the first time is frustrating, with no clear indication as to where to go.

But I don't want to just vent. Does anyone know a solution to either the "not recognize browser" or the processing error?