A customer bought licences for TeamViewer 9, on one of the machines it stopped working and the customer uninstalled it and now we can not install it again.
Tried installing version 12 and running the quick support both without an issue but for some reason we simply can not intall version 9
Got this from the log:
2018-10-09-17-38-08 WriteFileChanges(SHORTCUT): Create shortcut C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk to C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
2018-10-09-17-38-08 WriteFileChanges(SHORTCUT): Create shortcut C:\Users\admin\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk to C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
2018-10-09-17-38-08 WriteFileChanges(SHORTCUT): Create shortcut \\Wcet20\fr\KatieC\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk to C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
2018-10-09-17-38-08 WriteFileChanges(SHORTCUT): Error!!! Creation of shortcut \\Wcet20\fr\KatieC\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk to C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe --sendto failed.
2018-10-09-17-38-08
2018-10-09-17-38-08 RollbackFileChanges(): Rollback all file changes...
RollbackFileChanges(): [FE3] File \\Wcet20\fr\KatieC\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk successful deleted.
RollbackFileChanges(): [FE2] File C:\Users\admin\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk successful deleted.
RollbackFileChanges(): [FE1] File C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk successful deleted.
RollbackFileChanges(): [FE0] Folder C:\Program Files (x86)\TeamViewer successful removed.
2018-10-09-17-38-08 RollbackFileChanges(): All file entries successful restored.
Any suggestions?
