Can't connect

Belso Posts: 1

I'm trying to connect to Team Viewer and all of a sudden I keep getting an error message that says "Not ready. Check Connection". My internet connection works with no problem, why can't I connect?!?!?! Please help! I'm in a rush!!!


  • JeanK
    JeanK Posts: 6,899 Community Manager 🌍


    Hello Belso,

    Thank you for your message.

    I recommend you to restart the TeamViewer service.

    -Execute "run", type "services.msc" and press OK

    -Now find TeamViewer, and restart it by doing a right click.

    Then, restart the TeamViewer application. It should work again.

    I hope this could help. If not, do not hesitate to contact us again.

    Best regards

    Jean Kinzler

    Community Manager