Can't connect

Belso

I'm trying to connect to Team Viewer and all of a sudden I keep getting an error message that says "Not ready. Check Connection". My internet connection works with no problem, why can't I connect?!?!?! Please help! I'm in a rush!!!

JeanK

 

Hello Belso,

Thank you for your message.

I recommend you to restart the TeamViewer service.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Best regards

Jean Kinzler