I can't log in... probably changed access password

Dear All,

I need your help. I left my pc at home and I make a photo of my ID and password. I haven't connected there. But ... I connected from work to my acc and I want to log in to my home pc but it is writting me that password is not correct. I really need to log in to my home computer but I don't know what's wrong.

I put never go to sleep and all of that to my home computer before I left home, so password shouldn't be changed.

How can I log in?

Thank you.

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Comments

Akiho

Hi @carolynjaret,

Thank you for contacting TeamViewer Community.

If you are using random password, new password will generate in a certain amount of time. Thus, the latest random password is required to establish the connection.

For more information about TeamViewer passwords, please kindly check the knowledge article from here.

Hope it would be helpful.

Best Regards,

carolynjaret

i have a photograph of the id and password to get into my other computer, but it keeps telling me the password is wrong