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Can't control remotely

I'm trying to allow my friend to help me with a project, they can see my page but cannot do anything? I've clicked the "mouse control" botton in the TeamViewer window under their name and it says they are connected, but still nothing.

Any help??
Thank you.

-D

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  • burnhardburnhard Posts: 1

    Done all of that and still can't control. Teamviewer is now useless...

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