DRAFT
Having a license with one or more channels gives you the possibility to make one ore more simultaneous TeamViewer connections to your partners. The number of channels refers to the number of devices, which can initialize a session concurrently.
If all of your channels are in use, no further device can establish a new connection until one of the devices ends its running sessions.
In cases where a team member forgot to close a session the channel will be used until the session will be ended (manually or automatically).
As many of our user have requested the possibility to end sessions automatically after some time of inactivity, we have introduced this as a feature.
You can find this feature in the advanced TeamViewer options and it is called Timing out inactive session:
Determine inactive TeamViewer connections. Use case: If one of your team members forgot to close a session, the TeamViewer app will close this inactive session after the pre-defined time automatically.
This feature will ensure, that your TeamViewer channels are available whenever no activity takes place.
Hint:You can enforce or assign this setting with a policy on all the computers of your employees to make sure, that all your employees have this feature enabled. For more information, please read about the TeamViewer Policies here.
