link icon
Ask The Community

TeamViewer is one of the winners of the European Customer Centricity Award 🥳

Please find more information here.

TeamViewer plan upgrade required

I used PCMover today to transfer my installation from 1 computer to a new computer. It hasn't been working properly since then. I have tried reinstalling a couple of times. I see the following: "TeamViewer plan upgrade required. Your current TeamViewer plan does not include connections to customized TeamViewer modules. Your session will therefore be terminated after a short time. Please upgrade to a higher plan to use this functionality." How can I resolve this so I can use TeamViewer normally. I only use it for personal use. Thanks.