Installation fale on Windows 10

Vyacheslav_Kos
Vyacheslav_Kos Posts: 2
in General questions

I cant install programm version 14. Straight wehen I start installation I see "Error launching installer". What shoukd I do? Just installed one on wifes PC yeasterday without any problems. I hav Kaspersky software, that is only differense

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  • JeanK
    JeanK Posts: 7,070 Community Manager 🌍

    Hello @Vyacheslav_Kos

    Thank you for your message.

    Maybe clearing the registry TeamViewer files could help: How to uninstall TeamViewer on PC

    Then, I recommend you to install the latest version: Download TeamViewer now!

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers,

    Jean

    Community Manager

  • Vyacheslav_Kos
    Vyacheslav_Kos Posts: 2

    I had not installed this programme before on this PC. Tried to install the latest version again today- have the same mistake: error launching installer! So it is almost one year I can't use it! Windows was yesterday updated!

  • derek120514
    derek120514 Posts: 1

    once uninstalled before on the same laptop, when reinstall, it failed by saying that error launching installer, what to do ? thanks

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