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SHIFT and CTRL not working for Teamviewer + Remote Desktop

BertK Posts: 3 ✭✭

SHIFT and CTRL are working for my teamviwer session to the remote computer with Windows 10. Also when directly logged in to the remote computer a Remote Desktop to another system with Window 7 works fine. For the combination of Teamviewer + Remote desktop however, the SHIFT and CTRL key are not working. Does anybody know why?


  • darwall
    darwall Posts: 1

    Hi though i was going mad, same issue hear, Teamviewer into Windows 10 comptuer, Shift Keys and CAPS and CTRL all work fine.

    Once connecting into RDP Windows 7 PC, with in Teamviewer session, the trouble begins, can't type with Shift key, Ctrl + combinations don't work and sam with CAPS . ??

    Surely someone has found a fix to parse the keyboard info through to RDP with teamviewer?

  • Same problem here, but all three computers are Windows 10

  • I solved this by not using full-screen for the RDP session.

  • JeanK
    JeanK Posts: 3,619 Moderator

    Hello @DeHaan58

    Thanks a lot for sharing this workaround. ??

    @BertK and @darwall, can you confirm that this workaround fixes the issue on your side as well?

    Best regards


    French Community Moderator
  • BertK
    BertK Posts: 3 ✭✭

    Unfortunately the workaround doesn't work for me. Using Notepad on the 2nd computer in a non-fullscreen window, selecting text and typing ctrl-C just replaces the selected text with a C. Instead of copying it to the clipboard.

  • I'm sorry to hear that. You say '2nd computer' (first is the TeamViewer client, second is the TeamViewer host, third is the computer controlled by RDP) When at the second computer I start mstsc.exe and I choose Full-screen I have the problem. When I start mstsc.exe and I choose for example 1440 x 900 I don't have the problem.

    I also created a TeamViewer support ticket because I use Full-screen most of the time. No response yet.

  • BertK
    BertK Posts: 3 ✭✭

    Excuse me, in your terminology I should say "3rd computer". But anyhow, I can't reproduce your workaround. For me the problem occurs in a full-screen RDP as well as in a windowed RDP session.

  • Jo0Lz
    Jo0Lz Posts: 1 Newbie

    This has been bugging me for a long time now. I've actually switched to another solution because of this.

    I figured I'd see if this has been resolved yet, but it isn't. Any updates from Teamviewer? Acknowledgement that it is in fact a known issue? Is there any bug report?

  • ShaunRDC
    ShaunRDC Posts: 1

    I have had this issue for years. Full Screen mode sometimes works but most times it does nothing. Makes things like typing in a password with capitols very difficult.

  • Gerbstar
    Gerbstar Posts: 1 Newbie

    Same problem here. More than a year after initial bug report.

    Any update from Teamviewer team when this will be solved?

  • rian0880
    rian0880 Posts: 1

    I also have the same problem, very annoying!

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